privacy policy

    JUVALANE cares about your privacy and data protection. We are committed to offering the highest standards of products and services. Thus, we value each of our existing or prospective clients and aim at maintaining appropriate protection of your personal data/personal information (“Data”).

    This JUVALANE Privacy Policy explains how JUVALANE collects and processes your Data when you use our websites, apps or other digital experiences (“Digital Services”), when you purchase JUVALANE products via any of our Digital Services or via our points of sales, when you visit our points of sales, when you fill in and submit one of our Boutique Cards, when you apply for a job at JUVALANE or when you otherwise interact with or are displayed content about JUVALANE, as required by the data protection laws in the territories in which we do business.
    Local-specific amendments referred to below also apply to consumers in those territories and may in some cases set out different standards due to applicable local laws, rules and regulations. If so, the local-specific amendment will govern in the event of a conflict. In compliance with U.S. state specific data privacy laws, for notice regarding JUVALANE’s collection and processing of data from residents located in the U.S.

    EXECUTIVE SUMMARY OF  JUVALANE PRIVACY POLICY
    Part I. – General provisions
    Provides the general provisions applicable to all JUVALANE data processing, whether you visit us via any of the JUVALANE Digital Services or in our points of sales, and irrespective of the jurisdiction from which they are operated or in which you are located or reside.

    1. Who is responsible for the processing of your Data?
    To know the entity acting as a data controller for the processing of your Data, please click here

    2. What Data do we collect and how?
    The categories of Data we collect about you depend on your activity and interaction with JUVALANE. Your Data may be collected when you purchase a product at JUVALANE (e.g. Basic Data, Purchase Data; After-Sales Data), when you use the JUVALANE Digital Services (e.g. Log Data, Social Media Data, Live Chat), when you subscribe to the JUVALANE newsletter (e.g. Marketing Data), when you apply for a job at JUVALANE or when you otherwise interact with JUVALANE (e.g. Request Data).

    3. Why do we collect and process your Data and how do we justify the processing of your Data?
    We may process your Data for various purposes, depending on your interaction with us, for example to enable you to purchase a product at JUVALANE or provide you with JUVALANE services, to process your requests, to keep you informed about our latest collections and events, to collect your opinion, to communicate with you, and generally to know you better in order to offer you a personalized experience. Each processing of your Data is legally based either on your consent, the necessity to carry out a contract with you, a legal obligation and/or our overriding legitimate interest depending on the purpose of the processing.

    4. To whom could we disclose your Data?
    To the extent permitted by applicable law and as necessary depending on the purpose of processing, your Data may be shared within the JUVALANE Organization , in specific cases to service providers acting on JUVALANE’s behalf to provide you or JUVALANE with some services, or in limited cases to governmental authorities or external advisors.

    5. International Data Flows
    Your Data may be transferred to jurisdictions not providing the same level of data protection than in your jurisdiction, in particular when Data is shared within the JUVALANE Organization. In any event, such data transfers are secured by the execution of data transfer agreements in compliance with applicable laws and regulations.

    6. For how long do we keep your Data?
    JUVALANE keeps your Data as long as necessary to provide you with the requested services, or to comply with our legal obligations.

    7. What are your rights?
    You have several rights on your Data (e.g. right of access, rectification, erasure, objection, etc.) which are listed here and which you may exercise at any time.

    8. How to Contact JUVALANE for Privacy Queries?
    You may contact JUVALANE here for exercising your rights and for any question on this privacy policy.

    Part II – Provisions specifically applicable to JUVALANE Digital Services Provides the specific provisions applicable to JUVALANE data processing implemented only on JUVALANE Digital Services.

    1. What Cookies do we use and how can you object to such use?
    When you first visit the relevant JUVALANE Digital Service, you will be provided with information concerning the use of Cookies and if applicable, JUVALANE will register your choice(s). JUVALANE may deploy Cookies when you visit our Digital Services to ensure the appropriate use of the platforms, to personalize our services and to provide you with personalized content and improve the use our Digital Services. You can always manage your Cookie preferences here.

    2. What is the data processing carried out for digital advertising ?
    When you browse on our Digital Services, and upon your consent, where required by law, we will provide you with marketing content personalized to your needs and interests.

    3. What is the data processing carried out when you apply for a job on our Digital Services?
    JUVALANE may process your Data if you apply for a job at JUVALANE in order to process your application.